We do our best to process and ship orders as soon as possible, so while we would love to, regrettably we cannot always honour changes or cancellations. Requests for address changes or order cancellations should be submitted as soon as possible via ou
We're sorry to hear you haven’t received an order confirmation email. All order confirmation emails are automatically generated once your order has successfully processed in our system. In most cases, confirmation emails are not received due to a sli
Oh no! We are so sincerely sorry for this mishap and that we have dispatched you the incorrect item. We'd like to escalate this to our team and would greatly appreciate if you would please send through a photo of the garment you have received, includ
There are a few options that are potentially available where you can check the status of your order. Access the shipping confirmation email. You'll have received this email after the order has left our warehouse to track your package and check the de
We are so sorry to hear your order was received incomplete! Please contact our Customer Experience Team on [email protected] providing your order number and the name, color and size of the missing item so we can assist you with remedying t