How much can I expect to pay for customs/duties? Does Petal & Pup cover this?Updated 5 months ago

Customs fees, such as duties and taxes will be calculated and paid for at checkout where applicable. While we do our best to ensure the calculation of these fees are correct we regrettably cannot guarantee additional fees will not be due at the time of delivery. 

We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to your purchase. 

If you no longer wish to receive your order due to applicable customs fees we’ll do our best to have the parcel returned to our warehouse. However, the customer will be responsible for any return fees associated with the handling of the abandoned order and this amount will be deducted from the refund amount, as well as the original shipping costs.