HOW MUCH DOES IT COST TO RETURN AN ITEM?Updated 3 months ago

We are happy to provide our Australian and New Zealand based customers with a return service through our very own Petal & Pup returns portals. Returning using our portal is simple and cost effective at $9.95 AUD/NZD per return shipment. 

Returns for store credit or exchange are free of charge for all Australian orders.

International customers are required to cover the return shipping costs. We recommend retaining a copy of your return tracking number to monitor your return, as we cannot assume responsibility for items that are lost or damaged by your chosen courier during the return process.

At this time, multiple orders are not able to be returned in the same package.